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Changes to Buckeye Pass/Duo

BuckeyePass, powered by Duo Security, is Ohio State’s method of multi-factor authentication, assisting in keeping our systems safe and helping us stay ahead of security threats. Starting September 20, faculty, staff and students will see the new Duo Universal interface when accessing university systems. Duo Universal offers enhanced security measures and accessibility improvements. 

What is Changing?

Duo Universal will speed up the authentication process for many users by remembering the previous authentication method used and defaulting to that method for future logins. For example, if a user's most recently used authentication method is a Duo Push, a Push notification will be sent automatically. Other changes include: 

  • “Remember me” checkbox will be replaced by “Yes, trust browser” and "No, do not trust this browser" options that appear after authenticating.
    • Please note: users should only trust browsers their personal device(s) and/or device(s) assigned to them by the university. Users should never select the “Yes, trust browser” option on shared and/or public computers. 
  • SMS passcodes will no longer be sent out in batches of ten; users will only receive one SMS passcode at a time. 
  • All authentication options and devices users have configured for their account will be able to be displayed without having to log into the “Register and Manage Devices”(link is external) page within the BuckeyePass website(link is external).

The switch to Duo Universal for university systems will be made on September 20. Users do not need to update their app or take any action before this change.