CFAES Give Today
Ohio State ATI

CFAES Wooster


Ask ITsy

Have a question about the CFAES IT Transformation and how it will affect the Wooster Campus? Ask ITsy!

Dear ITsy,
I keep hearing that we are now going to get "OCIO services." I don't even know what that means. I just want my stuff to work.

Freaked Out

Dear Freaked,

Take a deep breath. It's all going to be OK. There's a bunch of OCIO services, the so-called "core services" that you probably won't even be aware of -- the behind-the-scenes things you take for granted, like being able to log into your computer, connect to networked printers, etc. Besides the core services, you'll get regular software and security updates automatically, support for Skype for Business, and access to a 24/7 IT Service Desk, to name just a few. And don't worry. There will still be friendly faces on campus to help you with any problems that crop up.


P.S. You can submit a question for me here.