An employee excels at the job she was hired to do, so she gets promoted to supervisor with little or no training. A team lead has been in his role for over a year but struggles when dealing with a difficult employee. A supervisor needs HR's help with every employee performance issue - why doesn't he learn how to set expectations and communicate for improvement?
Seem familiar? Now there is a solution.
The Supervisor's Toolbox Certificate Program gives your supervisors the tools they need to be effective. This online program contains eight four-hour sessions on such topics as effective communication, time management, and conflict resolution. A complete description of session content can be found here.
Sessions begin January 25 and run through March 15, every Wednesday from 1 to 5 p.m. CEUs are available for the program. Deadline for registration is January 16.
For more information, contact the Office of Business Training and Educational Services at by phone 330-287-7511 or via email to email@example.com.