CFAES Give Today
Ohio State ATI

CFAES Wooster


Changes to Qualtrics email distribution links

This change is part of a larger initiative from Google and Yahoo to be more strict on complaint rates and spam prevention to reduce the number of spam emails their users receive and improve email security. How much these changes impact you depends on your role(s) with Ohio State and how you are using outside email services with your Ohio State email accounts. Learn what actions you can take beyond Qualtrics emails at OTDI’s site.

To make sure messages don’t get blocked, OTDI will be making changes to certain Qualtrics settings. 

What do I need to know? 

  1. OTDI has changed the Qualtrics’ default From Address to on Tuesday, January 30, 2024. 
  1. The change will not impact existing surveys/notifications that use the Qualtrics default @qemailserver as both domains meet DMARC requirements. 

If you have questions about implementing these new requirements or what they mean for your experience with Qualtrics, please refer to the Email support documentation. If you cannot find an answer, please email