Here is a quick rundown of some of the IT changes you should be aware of to start the semester. IT will see a surge of requests for the next few weeks and we won’t always be able to respond as quickly as we normally do. When you have a request that is not time sensitive, please email it to servicedesk@osu.edu which will create a ticket in our system to be worked in the order it was received. If you have a time sensitive request, please give us a call at 614-514-4848(IT4U).
Upgrade to Lab, Classroom & Conference Room Computers
Over the summer our team upgraded all lab, classroom and conference room computers on the Wooster campus. This technology enhancement has provided a single sign-on experience for Microsoft 365 products, simplified the user experience with Duo, and changed the login credentials that are required for these devices.
Students will now log into Wooster labs and classrooms Windows computers with their lastname.#@buckeyemail.osu.edu and password. Faculty and staff will log in with their lastname.#@osu.edu and password. All users receive a Duo push after entering their Ohio State credentials. Upon signing in, faculty, staff, and students will have a single sign-on experience with Microsoft 365. This means that additional logins and subsequent Duo prompts will not be required for applications such as OneDrive, Teams, and Office products. You can learn more about this change, including a video overview of the new experience, here: https://go.osu.edu/OTDI_LabLogin
We have posted signage in these areas to help communicate the change. Please pass this information along as you see fit, and let us know if there is anything else we can provide to help communicate this change.
Over the summer, osuwireless officially retired and we completed the transition to eduroam as the primary secure network for Ohio State students, faculty and staff. Students, faculty and staff can connect their devices to eduroam today by visiting wireless.osu.edu and selecting "connect to eduroam." If your university-managed device is not connecting to eduroam, please contact us for assistance.
Needs-Based Technology Loan Program
The Student Technology Loan Program (STLP) has been serving students at Ohio State by offering short- and long-term loans of Surface Go and iPad Air technology kits. To better serve students with the greatest need, STLP will reserve loan eligibility for students who have limited technology access and identified financial needs. Going forward, only students who have filled out FAFSA and received financial aid will be eligible to request a loaner device. Students can request a loaner device through ScholarshipUniverse, where students can apply for financial aid. I’ve attached an updated version of the flyer for this program, if you see any of the older flyers that state “all students are eligible” please remove them.
Adobe Changes
Adobe Acrobat is available for free to all Ohio State faculty and staff. Adobe Express is available for free to all Ohio State students, faculty and staff. Adobe Express is an all-in-one web app for photos, videos, documents and graphic design. In addition, Adobe Creative Cloud apps can be installed on public computer labs, and computer lab classrooms at no cost. If you need an application like Photoshop on a classroom machine, email servicedesk@osu.edu with the Creative Cloud apps you need & the classroom they are needed in. Ohio State students, faculty, and staff can also purchase an annual license at a discounted rate. Learn more about the capabilities of Adobe tools and find out if they may enhance your students’ learning experience.