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CFAES

Dealing with Difficult People & Conflict Resolution

Conflict…it’s a natural part of life and can be destructive and intimidating. On the other hand, if addressed constructively, conflict can lead to heightened creativity, resiliency, opportunity, and personal and organizational growth. Many workplace conflicts can be the result of “difficult behaviors” exhibited by those we may think are “difficult people”. Being able to reframe your view of conflict and “difficult people” (or, more accurately, behaviors) can help you reduce stress, enhance productivity, and success.  In this interactive workshop, you’ll learn to see both people and conflict in new ways, and develop a solid procedure for courageously addressing them in both your personal and professional lives.

For more information contact: Zac Burkey - burkey.56@osu.edu

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