Quality Success Story - Prentke Romich Company

Prentke Romich Company: A 100% employee-owned company that provides quality language and assistive technology products and services to people with disabilities, their families and professionals.

The Goals:  After completing an Employee Stock Ownership Plan (ESOP) where employees purchased the company from the founder, Prentke Romich Co. wanted to focus on profitability and efficiency.  They also needed to obtain ISO 9000 and ACHC accreditation in order to secure bids and funding sources.

The Solution: Lean Process Improvement training helped employee-owners scrutinize every step in their business processes to identify and eliminate waste, unnecessary motion and materials, and duplicated efforts.

The Results:  Savings of $40,00-50,000 per year in reduced packaging expenses; improved speed-to-market for new products;  $50,000 savings due to systems and workflow enhancements; successful achievement of both ISO 9001:2000 Certification and ACHC Accreditation.