Schedule

Schedule

Tuesday, June 23
(8am – 5pm)

• Introductions, purpose & expectations
• Lean & Six Sigma history & overview
• Combining Lean & Six Sigma
• Linking projects to firm strategy
• Introduction to DMAIC
• Lean Simulation
• Project charter
• Team dynamics

Thursday, June 25
(8am – 5pm)
 
• Other Lean tools
• Data analysis & standard deviation
• Kappa Study & other statistical tools
• Manage the front door
• 5S & visual management
• One-piece flow, WIP reduction & work teams
• Gatekeeper/project management techniques
• Procedures & best practices
• Roll-out & presentation strategies
 
Wednesday, June 24
(8am – 5pm)

• Process & value stream mapping
• Prioritization matrix
• Identifying clients, needs & requirements
• Kano Model of Client Satisfaction
• FMEA
• Nine categories of waste
• Identifying & busting bottlenecks

Friday, June 26
(8 am – 12 noon)
 
• Metrics & results to track & measure
• Continuous improvement
• Culture & paradigm shifts
• Facilitation strategies & leadership